Hi there. How can we help?
Search our help centre or browse a topic below.
Browse topics
How Just Dry Cleans worksWhat to expect, from booking to delivery.Our servicesWhat we clean and how we care for it.Help with your bookingScheduling, changes and not being at home.Pricing and billingHow and when you are charged.My accountKeep your details and addresses up to date.Cancellations & refundsOur cancellation and re-clean policies.Protecting your dataHow we keep your information safe.Garment care tipsGuides on stains, storage and fabrics.Contact usTalk to a real person.
Frequently asked questions.
What if I receive a missing item?
Let us know from Support in your account. We check the itemised inventory taken at collection, trace the item with our cleaning partner and keep you updated.
Can I change my pickup or delivery time after placing the order?
Yes. You can update your schedule before the pickup is completed, depending on availability.
What services do you offer?
Wash, Wash & Iron, Dry Cleaning, Press Only, Alterations & Repairs, Jewish dry cleaning items, Duvets & bulky items, Ski clothes & curtains, and Leather jackets & coats.
Can I update my address?
Yes. You can add or update multiple delivery addresses in your account.
How do I know if I'll be charged for cancelling an order?
Before you confirm a cancellation, we always show whether a fee applies and how much it is. Nothing is charged without you seeing it first.
Still need a hand?
Our team is happy to help with orders, prices or anything else.